What is a Viewpoint Panel?
The Viewpoint Panel actively involves patients and members of the public in the development, planning and delivery of local services.
The Viewpoint Panel are encouraged to:
- Respond to questionnaires and surveys
- Attend public meetings
- Take part in discussion groups
- Attend open days
- Be the voice of patients in developing services.
“I hope I can bring my experience, although I do stress not the personal issues, to the panel in relation to both user experience and service delivery. I have been a rather frequent user of NHS services over the last 10 years for a variety of issues, both acute and chronic. I also worked in health services and this has given me an interesting perspective.
I was involved with the Lincoln Patient Council for several years and also with the Treatment Centre at Nottingham PPE Forum - some of my care has been local other aspects at some distance away. From a carer perspective, my daughter developed optic neuritis in her teens and some of her experience left a lot to be desired. This has led me to become passionate about the need for accessible and equitable services that people using them clearly understand. The continuous changes can leave users uncertain and bewildered.
I am realistic about what differences can be made, however, I feel strongly that users have valuable information that can be used to improve the overall patient experience.
I would encourage other people to join the Viewpoint Panel to give their input into the panel as without their perspectives there can be no patient involvement into service direction and delivery.”
Carol Mander- Viewpoint member