South Lincolnshire Care Coordinators nominated for prestigious award

SLCCG shortlisted Care Coordination Team

A team of Care Coordinators working with people in the south of Lincolnshire have been shortlisted for the HRH The Prince of Wales Integrated Approaches to Care category of the prestigious Nursing Times Awards 2019.

The Care Coordination Team, part of Allied Health South Lincolnshire (AHSL), works with people across the south of the county to identify and focus on “What matters to me”, moving away from “What is the matter with me” and thereby placing people at the centre of their own care.

Highly skilled and experienced nurses, Care Coordinators work within GP practices to support people who are frail and may be struggling to cope.  In order to support the patient, the Care Coordinator leads a joined-up and collaborative approach, working with other care professionals to focus on the patient’s individual needs.

Given the rurality of parts of south Lincolnshire, and the challenges around transport networks and social isolation, for some patients accessing health and care services can be complex, and so the team’s focus is on helping people to be fit and well, and to remain in their community.

“For some people the geography of Lincolnshire can be a real issue, especially when they need to access services,” explains Kieran Harris, AHSL Operations Director.  “This can have a knock-on effect not only on them but also on the urgent care services in the county, which people tend to use when frail and/or not coping.

“Introducing Care Coordinators in GP practices in the south of the county has made a significant and positive impact locally, since they are able to focus on what matters most to people and coordinate resources accordingly, which means we can ensure people get the support they need when need it,” adds Kieran.

“The joined-up and integrated way of working with other professionals has made a profound difference,” comments Pam Palmer, Chief Nurse, South Lincolnshire CCG. “Not only have the Care Coordinators helped individual patients, but they have also helped reduced the strain on the health and care system as a whole.

“We are delighted that the team are finalists in this year’s Nursing Times Awards, and we would like to congratulate them and also thank them, as well as Allied Health South Lincolnshire, for the work they have done and the amazing difference it has made.  We look forward to hearing how they get on.”

The Nursing Times Awards 2019 Final will be held in London on 30 October.  More details available at

Updated 02/07/2019